Contacts

Limassol, Cyprus |  +357 96 41830 | vk@vkuzmin.com

Professional Experience

Chief Information Officer (CIO)
Animaccord LTD
September 2019 – Present

• IT Strategy and Planning:

o   Developed and implemented IT strategy aligned with the business goals.

o   Long-term planning for IT infrastructure, services, and development.

• Leadership & Team Management:

o   Managed, mentored, and developed high-performing IT infrastructure team (5 persons), web development team (12 persons), and several outsourcers.

o   Developed and deployed IT processes and software solutions based on ITIL standards, improving productivity of the infrastructure team by 3x.

o   Applied SCRUM to infrastructure projects, reducing delivery times by 50%.

o   Rebuiliding company’s web site, improving traffic by 3x.

• IT Security:

o   Developed and implemented comprehensive security policies, resulting in zero data leak or network breach incidents for the last 3.5 years.

• Strategic Outsourcing:

o   Achieved 20% cost savings through strategic outsourcing decisions, such as using outsourced professionals for SharePoint Intranet development, specific web development tasks, and other specialized tasks.

• AI Implementation:

o   Achieved from 15% to 30% imporovement in employee’s efficiency using AI solutions depending on task.

o   Reduced 30% of render cost using AI upscale solution.

• Key Projects:

o   Migration to MS 365: Improved productivity by 25%, reduced attacks, consolidated multiple services, and improved colaboration.

o   Comprehensive Backup System: Implemented a robust backup system, reducing data loss risks and saving the company from potential losses.

o   Production Infrastructure And Processes Rebuild: Increased production capacity from 9 to 12 episodes per year, resulting in a 33% improvement.

o   Home Offices Implementation: Developed a robust remote office infrastructure, enabling seamless work during the COVID-19 pandemic and allowing global hiring.

o   YouTube Streaming Infrastructure: Enabled YouTube to become a significant revenue stream, now accounting for approximately 20% of the company's total income.

o   IP Box Project: Retained IP Box status, reducing corporate tax from 12.5% to 2.5%, saving the company significant tax expenses.

o   AI projects: Integrated AI solutions into dayli business, improving efficiency for 15-30%.

o   CheckPoint Deployment: Deployed a comprehensive IT security system, significantly reducing IT security risks.

o   Multi-Factor Authorization: Deployed Multi-Factor Authorization (MFA) across the organization, enhancing overall IT security.

o   Off-Site Backup: Established an off-site backup system as part of the DRP and BCP solutions, reducing data loss risks and political risks.

o   Small Business Apps: Automated many processes and deployed solutions, improving the efficiency of the company.

o   WEB site rebuild: Initiated web site rebuild, based on modern architecture. The web site becomes a main contact point for customers.

Chief Information Officer (CIO)
Cryptocurrency, Blockchain, and Mining Projects
January 2016 – September 2019

• Mining Projects:

o   Designed industrial hardware for GPU mining, enabling the construction of efficient industrial GPU mining farms.

o   Developed a container-based mining solution, facilitating rapid deployment and operational readiness.

• Blockchain Projects:

o   Advised government clients on blockchain technology applications.

o   Designed innovative concepts for blockchain usage, contributing to strategic implementations.

• Data Centers:

o   Ensured reliability of hardware, monitoring systems, and support processes using monitoring system (Zabbix) and ITIL-based processes.

o   Built and managed 4 data centers with thousands of miners.

Owner and CEO
Answerall Call-Center
October 2013 – October 2015

• Founded the call center from scratch, achieving a monthly turnover of €40,000 with zero external investments.

• Developed an entire sales department for 2 key clients, significantly contributing to their business growth.

Head of Service Desk
ABB
January 2013 – October 2013

• Applied the Theory of Constraints to redesign IT Service Desk processes, resulting in:

o   Average time of incident resolution decreased by 5 times.

o   Average time of incident reaction decreased by 10 times.

o   Amount of incidents resolved at the 1st line of ServiceDesk increased by 60%.

Consultant
IT Projects
June 2012 – December 2012

• Conducted detailed audits and developed goal-oriented IT infrastructures.

• Implemented IT management processes according to ITIL, optimizing Service Desk processes with the Theory of Constraints.

Chief Information Officer (CIO)
Yves Rocher Russia
March 2011 – May 2012

• Developed an IT strategy guiding operations for next three years.

• Reduced service and hardware costs by 25% while improving supplier relationships.

• Initiated and partially implemented business systems projects, including Electronic Document Flow and Personal Data Protection.

• Developed and deployed IT support processes.

IT Operations Manager
Quelle Russia
June 2008 – March 2011

• Actively participated in IT strategy development.

• Designed and implemented IT processes, including Service Desk, and more.

• Deployed the Infrastructure Outsourcing and the Genesys Contact Center.

• Developed a personal data protection system in compliance with Federal Law 152.

Systems Administrator
Quelle Russia
January 2007 – June 2008

• Managed over 50 servers, 250 workstations, all network infrastructure, etc.

• Developed and implemented a DRP & BCP.

Founder and CEO
alpha-IT
June 2005 – January 2007

• Formed and trained a skilled team, developed IT systems, and ensured information security for over 1,000 servers and computers.

 Freelancer
January 2000 – June 2005

• Supported over 100 customer’s servers and computers.

EDUCATION

• Moscow State University, Physical Department. Graduated: 2005

• Many professional courses (IT, Management, AI, Soft Skills, etc)

Languages

• Russian – Native.

• English – C1.

• Greek – A2.